Making the inconceivable reasonable & the impossible manageable
Kierstin Gray Consulting utilizes a proprietary two-week methodology that gets to the heart of a business challenge:
discovery
Lay of the Land
What's working? What's not? What's in our favor? What's in our way?
experiments
Micro-shifts
Introduce small behavioural, procedural, or executional modifications to the efort, observing and revising to find the optimal tempo of work
refinement
Tuning
Getting to a team's peak efficiency requires a bit of tuning here and there to get everyone riding the same wave. This is the most important part for setting up for success.
managing change
Macro-shifts
With the team in sync, introduce steady and increasing magnitude of change and speed until reaching the team's OPM (Optimal Performance Momentum).
transformation
Ritualize. Reflect. Renew. Repeat.
To internalize transformative change, you have to commit to the philosophy not just the task. That means creating authentic rituals around how you work best, with time to reflect on which steps of the method need renewal (modifications) or repeating.
finding success
Optimal Performance Momentum
- The work is challenging but not crippling
- The milestones pressing but not oppressive
- The effort is intense but not intimidating
- The individuals are motivated but not manic
Kierstin Gray Consulting provides services that utilize technology and service design thinking principles to bring about transformative change for clients.
Executional challenges are often symptoms of value misalignment...
...but getting to alignment often requires novel and dynamic approaches
Drawing upon various methodologies and ways of working, Kierstin provides the technical, functional and strategic leadership to help clients achieve success through strategic management and design:
- Experience Management
- Cultivating the ideal environment for creativity and collaboration so resources and teams in your organization can meet business objectives
- Managing the communication and interaction touchpoints necessary to develop meaningful customer relationships that support business longevity
- Experience Design
- Identifying and acquiring the requisite skill, talent and creativity in order to deliver best-in-class experiences through service or product delivery
- Designing interactive and experiential products and services that fulfill user expectations and needs
For Projects + Products
Finding the right leadership for a platform or product launch can be challenging. With over 20 years of experience delivering project and products of varying complexities and scale, Kierstin provides best-in-class product or project leadership.
- adept communicator
- project triage ninja
- pmp + acp certified
- detailed documentarian
- problem solver
- storyteller + evangelist
- strategic thinker
- experience designer
- innoventive
- savvy negotiator
For Teams + Orgs
When looking to build effective teams, you need someone who both can translate the needs of the team and the business to design the right systems, processes and strategies for success.
- servant leader
- collaborative
- imaginative
- creative
- curious
- authentic
Don't let indecision monopolize your time. Let's chat.
No matter what situation matches your need, Kierstin's expertise and interest spans numerous subjects.